Adoption, not Automation: The Human Side of Digital Transformations

Wed, Nov 4 | 01:00 PM - 01:30 PM
Riviera Ballroom (A-D)

Session details:

While technology is changing how multifamily assets are operated, people remain the driving force behind execution. This session explores how leaders are managing workforce expectations, introducing new technologies, and building cultures that help teams adapt and perform in a changing environment.
Takeaways:
 -  How firms are preparing teams for technology implementation, including AI-enabled workflows and creating alignment across job functions.
 - Strategies for balancing efficiency, culture, employee engagement, and performance during periods of technological change
 - What separates successful adoption from unsuccessful implementation when introducing new tools and operating models

This session will continue as an 'Open Exchange' round table discussion, allowing for deeper conversation and peer exchange at 1:35pm.

Track:
Operations and Performance