10:00 am
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10:45 am

Session

Centralization Deep Dive: The People Side

Centralization in multifamily real estate is a hot topic, with some viewing it as a trendy term lacking clear advantages while others see it as a strategic approach to address workforce challenges and meet rising service expectations. As hiring and retention dynamics shift, centralization offers an opportunity to redefine workplace roles and leverage technology for productivity gains. As centralization gains traction as a proven business strategy, this session explores what this means for the human side and what to consider your decision-making.

Ray Thornton, Enterprise Managing Consultant, RealFoundations

Speaker(s)

Gigi

Giannoni

SVP, Customer Experience

Gables Residential

Keri

Shea

SVP, Finance and Treasure

AvalonBay Communities

Kim

Young

VP Shared Services

Fogelman

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